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Trusted, Flexible Home Care Introductions —On Your Terms.

Self-employed carers matched to your needs. No CQC restrictions.

TrustMatch Care connects you to:

Compassionate, vetted carers

No long-term contracts

Experience flexible, personalised care - where family values guide every match

No VAT is charged on the carer's pay - only on the TrustMatch admin fee at 20%.

Watch this short video to see how we can help you find the right carers, and secure reliable support - without the usual stress or guesswork.

Discover why people are raving about TrustMatch Care 🚀

Robert C. Brown, FOUNDER, TrustMatch Care

Are you a carer looking for the perfect clients?

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Why Choose TrustMatch Care Ltd?

Personalised Carer Matching

Flexible, Direct Care Relationship

Transparent Pricing - No Hidden Fees

No VAT is charged on the carer's pay - only on the TrustMatch admin fee at 20%

We're Not CQC-Registered - And That's a Good Thing!

Support When You Need It - Freedom When You Don't

TrustMatch Care

How It Works:

Caring for you in the comfort of home.

TrustMatch Care provide carers specialising in:

Personal Care

Enabling Services

Companionship

Respite Care

No matter your needs, TrustMatch Care connects you to compassionate, vetted carers with no long-term contracts.

FEATURES

What Makes Us Different?

We don't run care. We introduce the right people - and do it properly.

We are an introductory care company, not a traditional care agency

Once introductions are made, carers and clients work directly together

We focus on careful matching, not speed or volume

Every carer we introduce is independently vetted

We prioritise consistency and continuity

We work with self-employed carers

We remove the stress of finding, checking, and introducing carers

We operate with clarity and transparency

We don't lock people into long or inflexible contracts

Thoughtfully matched care - without the agency overhead or compromises.

This is right for you, if...

You want to choose your own independent carer, rather than being sent different carers on a rota

You value continuity, consistency, and personal fit over a one-size-fits-all agency approach

You're comfortable working directly with a self-employed carer once the introduction has been made

You like having greater control and flexibility over care arrangements, schedules, and preferences

You want carers who are fully vetted, referenced, DBS-checked, and legally able to work, without the stress of finding them yourself

You prefer a more transparent and cost-effective alternative to traditional care agencies

You want care that feels personal, human, and relationship-led, not transactional

You're happy to have care plans agreed directly between you (or your family) and the carer

You appreciate having a trusted local introducer who understands both families and carers

You want support at the start, without being locked into long, inflexible agency contracts

Bottom Line

Whether you're starting fresh or upgrading an outdated site, a Growth Website helps you grow faster with less effort.

Growth Website™

Find the right carer match, not just the next available one
Enjoy greater continuity and consistency of care
Keep choice and control over care arrangements
Avoid the high overheads of traditional care agencies
Work with fully vetted, DBS-checked independent carers
Experience a simpler, more human approach to care
Reduce the stress and time of searching for carers yourself
Benefit from clear roles and transparent arrangements
Build a direct, trusting relationship with your carer
Get local support and understanding, not a call-centre model

TESTIMONIALS

What others are saying

“Loved everything so far — the process has been really straightforward.”

“TrustMatch Care took the time to understand what we needed and introduced us to a carer who was a great fit. The whole process felt calm, clear, and well handled.”

- P Kmita (Tithebarn Way)

“So far, everything has been handled smoothly and thoughtfully.”

“Finding the right carer felt overwhelming until we spoke to TrustMatch Care. They made the introduction straightforward and matched us with someone we’re really happy with.”

- R. Cole (Pinhoe)

“Really pleased. It’s been so much easier than we expected.”

“We appreciated how carefully TrustMatch Care listened before making an introduction. The carer they introduced has been exactly what we were hoping for.”

- D Jeremiah (St Leonards)

STILL HAVE quESTIONS? WE GOT ANSwERS!

Frequently Asked Questions

Are you a care agency?

No. We're an introductory agency. We introduce carers, we don't manage carers.

Do your carers have checks?

Yes. All carers are DBS-checked, referenced, and personally interviewed.

Do I pay VAT?

No, VAT is charged on the carer's pay - only on the TrustMatch admin fee at 20%.

Can you replace my carer if they're sick?

We can't guarantee it, but we will try to find a backup for you.

Can I leave anytime?

Yes, with 28 days' notice unless stated otherwise in your contract.

What makes TrustMatch Care better than a traditional agency?

With us, you stay in control. You choose your carer, minimise VAT, and benefit from transparent pricing. Our flexible, non-managed model gives you more freedom and better value.

How are payments handled?

We handle all invoicing for your convenience. You pay one invoice that separates the carer's fee and our agency support fee. We then pass the carer's payment on directly to them.

Are the carers insured?

All carers are self-employed and are required to have their own public liability insurance before being introduced to clients.

Can I choose who I work with?

Absolutely. Whether you're a client or a carer, the relationship is always by mutual agreement. There is no obligation to accept a match.

What happens if I want to employ the carer directly?

You can do so after a minimum period of three months, subject to a one-off buy-out fee of £1,500. Otherwise, the introduction agreement remains in force.