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Get clear, practice help for your situation - without pressure or long waiting times.
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Call Us Now: 07414 457004
Local, Exeter-based support
Speak to a real person - not a call centre
No obligation, just clear guidance
Flexible care options tailored to your situation
We'll only use your details to contact you about your enquiry. No spam.
Watch this short video to see how we can help you find the right carers, and secure reliable support - without the usual stress or guesswork.
Discover why people are raving about TrustMatch Care 🚀
Robert C. Brown, FOUNDER, TrustMatch Care
Are you a carer looking for the perfect clients?
When Care Is Needed...
Families Often Need Help Quickly
Finding the right care can feel overwhelming, especially when things have changed suddenly or you are trying to make the right decision under pressure.
At TrustMatch Care, we make the process simpler.
We speak with you, understand what support is needed, and help match you with suitable self-employed carers in your area.
You do not need to spend time contacting multiple providers yourself.
We can help with:
Personal care
Companionship
Help at home
Support after hospital discharge
Ongoing care for older adults
We'll only use your details to contact you about your enquiry. No spam.
A Simpler, More Personal
Way to Arrange Care at Home
Speak to a real person about your situation
Tell us what support is needed and when
We help identify suitable self-employed carers
You choose whether to move forward
Fast response for families needing care soon
We'll only use your details to contact you about your enquiry. No spam.
What Happens Next?
1. Contact Us
Call us or complete the short form.
2. We Speak With You
We will learn more about the care needed, location , timings, and preferences.
3. We help you move forward quickly
if we can help, we will explain the next steps and begin the matching process.
Ready to get started?
We'll only use your details to contact you about your enquiry. No spam.
Why Families Choose TrustMatch Care
Families come to us because they want a more personal, responsive way to arrange care at home.
We understand that this is not just about tasks. It is about trust, dignity, reliability, and finding the right person.
Our goal is to help you move forward with clairty and confidence.
We'll only use your details to contact you about your enquiry. No spam.
FEATURES
What Makes Us Different?
We don't run care. We introduce the right people - and do it properly.
We are an introductory care company, not a traditional care agency
Once introductions are made, carers and clients work directly together
We focus on careful matching, not speed or volume
Every carer we introduce is independently vetted
We prioritise consistency and continuity
We work with self-employed carers
We remove the stress of finding, checking, and introducing carers
We operate with clarity and transparency
We don't lock people into long or inflexible contracts
Thoughtfully matched care - without the agency overhead or compromises.
We'll only use your details to contact you about your enquiry. No spam.
This is right for you, if...
You want to choose your own independent carer, rather than being sent different carers on a rota
You value continuity, consistency, and personal fit over a one-size-fits-all agency approach
You're comfortable working directly with a self-employed carer once the introduction has been made
You like having greater control and flexibility over care arrangements, schedules, and preferences
You want carers who are fully vetted, referenced, DBS-checked, and legally able to work, without the stress of finding them yourself
You prefer a more transparent and cost-effective alternative to traditional care agencies
You want care that feels personal, human, and relationship-led, not transactional
You're happy to have care plans agreed directly between you (or your family) and the carer
You appreciate having a trusted local introducer who understands both families and carers
You want support at the start, without being locked into long, inflexible agency contracts
TESTIMONIALS
What others are saying
“Loved everything so far — the process has been really straightforward.”
“TrustMatch Care took the time to understand what we needed and introduced us to a carer who was a great fit. The whole process felt calm, clear, and well handled.”
- P Kmita (Tithebarn Way)
“So far, everything has been handled smoothly and thoughtfully.”
“Finding the right carer felt overwhelming until we spoke to TrustMatch Care. They made the introduction straightforward and matched us with someone we’re really happy with.”
- R. Cole (Pinhoe)
“Really pleased. It’s been so much easier than we expected.”
“We appreciated how carefully TrustMatch Care listened before making an introduction. The carer they introduced has been exactly what we were hoping for.”
- D Jeremiah (St Leonards)
STILL HAVE quESTIONS? WE GOT ANSwERS!
Frequently Asked Questions
Are you a care agency?
No. We're an introductory agency. We introduce carers, we don't manage carers.
Do your carers have checks?
Yes. All carers are DBS-checked, referenced, and personally interviewed.
Do I pay VAT?
No, VAT is charged on the carer's pay - only on the TrustMatch admin fee at 20%.
Can you replace my carer if they're sick?
We can't guarantee it, but we will try to find a backup for you.
Can I leave anytime?
Yes, with 28 days' notice unless stated otherwise in your contract.
What makes TrustMatch Care better than a traditional agency?
With us, you stay in control. You choose your carer, minimise VAT, and benefit from transparent pricing. Our flexible, non-managed model gives you more freedom and better value.
How are payments handled?
We handle all invoicing for your convenience. You pay one invoice that separates the carer's fee and our agency support fee. We then pass the carer's payment on directly to them.
Are the carers insured?
All carers are self-employed and are required to have their own public liability insurance before being introduced to clients.
Can I choose who I work with?
Absolutely. Whether you're a client or a carer, the relationship is always by mutual agreement. There is no obligation to accept a match.
What happens if I want to employ the carer directly?
You can do so after a minimum period of three months, subject to a one-off buy-out fee of £1,500. Otherwise, the introduction agreement remains in force.
We'll only use your details to contact you about your enquiry. No spam.
Need to talk now?
Request a Call Back
If care is need now or very soon, call us and we will talk through your situation. Click the button below and leave your details with us and we will get back to you as quickly as possible.
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